Shipping policy
We aim to deliver your orders quickly and efficiently while ensuring a smooth shopping experience.
1. Order Processing
Orders are processed within 1β3 business days after confirmation. Orders placed on weekends or holidays will be processed on the next working day.
2. Delivery Time
Estimated delivery times are:
- Major cities: 2β4 business days
- Other areas: 3β7 business days
Delivery times may vary depending on location and courier performance.
3. Shipping Charges
Shipping charges are calculated at checkout. Free shipping may be offered on selected products or promotions.
4. Order Tracking
Once your order is shipped, a tracking number will be provided via SMS or email.
5. Delivery Issues
We are not responsible for delays caused by courier companies, weather conditions, or unforeseen circumstances. However, we will assist in resolving any delivery issues.
6. Incorrect Address
Customers must provide accurate shipping details. We are not responsible for orders delivered to incorrect addresses provided at checkout.
7. Cash on Delivery (COD)
For Cash on Delivery orders, customers must ensure availability at the time of delivery. Repeated failed delivery attempts may result in order cancellation.